The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy provider for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it on your own or hire a HVAC professional like Brandywine Heating & Air. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can draw enough power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample juice, Nest says you might have some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on frequently in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat initially. This is especially true if the weather is moderate, and you haven’t been relying on your heat or air conditioning much.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the issue, a smart thermostat specialist like one from Brandywine Heating & Air can provide support. We can determine the issue and install a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the ability to monitor settings while you’re on the go. It’s a frustrating experience when yours won’t work like it should, but our heating and cooling experts at Brandywine Heating & Air can fix the problem in no time.

If you’re running into weird heating and cooling behavior with your new Nest, give us a call at 302-261-3596 to request your appointment today.